Bali Hotel Booking

By Trobex.com - Starting Point to Bali Easily!

Frequently Ask Question

What is Trobex.com?

Trobex.com is a distributor of specialist service provider of hotel rooms and guide-villa hotel reservations online.

We have been providing online reservation services since December 2010 for hotels and resorts across Bali to the list of new hotels are added regularly. We have been negotiating directly with the hotel in providing the best hotel rates available at every tourist destination in Bali.

Why Trobex.com?

Because Trobex.com provide the best service to customers. As an independent agent, Trobex.com provide all relevant information of Hotels, Resorts, Villas and holiday destination. We continue to update and evaluate all the hotels and tourist destinations throughout the year. Innovative technology enables business and leisure travelers to find and arrange accommodation and travel over the Internet.

In order to meet customer needs, Trobex.com designed in a way very easy to administer and provide very detailed information. Contains information on description, location, full list of services, facilities, and photographs of travel accommodation. Then this will make your travel plans easier.

Language?

All contents Trobex.com in multi languages. Selection of type of language cans be selected with the top left button on your need for ease in understanding the services available.

Displaying goal things Competitive?

To display the sights, sea travel, entertainment and dining venues, shopping, transportation, special offers and popular destination.

What is pre-eminent hotel?

Recommended hotels to choose from based on a special price, additional benefits and more deals are more profitable.

How to find accommodation?

On the left side of the page, there is a search form for accommodation. The function of accommodation is to find a hotel or villa of your choice. Simply search for them by name, city or period of residence.

In every hotel or villa, you will find detailed information about the address, room rate, the period of the season, descriptions, gallery and facilities for your reference prior to booking.

How to find availability of rooms?

By determining who will be selected hotels, you will be guided by the "availability of the room" that will indicate the availability of rooms in the selection period.

How long does it take to check whether rooms are available?

All the rooms are available on the website TROBEX be confirmed instantly. If you book a room rate TROBEX Specials (online payment) you will receive confirmation immediately. Your hotel voucher will be emailed to you after we verify and charge your card. This usually occurs within one hour.

If you book a room Special Rate (payment at the hotel), we'll send you an email confirmation once you have printed and handed to the hotel upon check-in.

Are your hotel rates per room or per person?

Prices shown are per room, NOT per person. As a general policy, hotels allow two adults per room and one child under the age of 12 years.

What is the hotel policy for children?

Most hotels allow children to stay in the same room with parents either with or without an extra bed. The normal hotel policy is no charge for children under the age of twelve years.

Some hotels will limit the number of people living in one room for two adults and one child. Only a few hotels that have beds that already exists for additional children, so it usually takes an extra bed. Some hotels will charge for this extra bed.

With regard to breakfast, if other including room rates, breakfast is not provided for a child and who share room together with their parents. In these circumstances payment for breakfast for a child should be made directly to the hotel.

How is your credit card payment procedure and how safe is the procedure?

Once we receive your credit card details and confirm that rooms are available, e-mail confirmation will be sent to you.

TROBEX uses Secure Socket Layer (SSL) to encrypt all information. To check our site's authenticity and verify the validity of the exchange of information and communication channels secure us.

What should I do if my credit card bill which shows slightly different from that shown on the slip my shopping?

These differences are the fees charged by your bank for the transaction. The global financial crisis, combined with recent legislation rules in the U.S. has provided significant pressure on the profitability of the banking industry and credit cards.

As a consequence, many banks which drastically increase the costs associated with international transactions in an effort to reduce losses in other fields. Too bad business practices that harm is entirely outside our control.

If this happens to you, please let us know and we will do our best to help you get back these charges from your bank. We know how annoyed you are when you feel that you have been fooled, though small in number, and we are committed fully to ensure that you pay the exact amount shown on the screen and not a penny more than that.

Who wrote the review TROBEX?

Review our 100% legitimate. Every time customers TROBEX check out hotel, we send emails to them asking them to give reviews about their stay. Only in this way can be submitted reviews.

Each review must be approved by our content team before posted on the website TROBEX. Therefore, unlike many other travel websites, reviews TROBEX ALL genuine and guaranteed. Good or bad, and during the review was still in our standard (it is not sexist, racist, or prejudiced), we give customers a real experience at all our hotels.

Who operates TROBEX?

How can I be sure that I am using a legitimate service? TROBEX is part of Krishna Group Company, an Indonesian company that is managed by a multi-national team. TROBEX has been a trusted provider of discount hotel since 2011, serves more than 1,000,000 travelers.

TROBEX.com is now a member of IATA Members of 96-6 in 2709 0 with the number.
We realize that booking travel over the Internet may be a new experience for some customers. For this reason we have created a Safe Shopping Policy and Privacy Policy for you to use our services with confidence.


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Why use Trobex.com?

  • Low Rates. No Booking Fees
  • Rates Inclusive Tax and Services
  • The Best Hotels in Destination
  • Secure Online Payment by Paypal

Contact Us

Customer Support
Address :Jln. Raya Kuta, 88R, Kuta 80361, Bali, Indonesia
Phone : +62 361 755136 (Hunting), +62 361 9993054   (Direct Line)
Fax : +62 361 761969